Collections · Project 05
Cash stuck in 60- and 90-day
Wholesaler. Overdue invoices chased without a collector on the file.
12 days
Sooner the cash lands
What it looked like before
A wholesaler had cash sitting in 60- and 90-day. One person chased it when they had a spare hour, which was not often.
What replaced it
The system sends the right chase on the right invoice, in their voice, and hands over the ones that need a human. Cash comes back about 12 days sooner.
What it still does not do
Disputed invoices are not its business, and it stops on any account somebody has flagged as a relationship worth protecting.
How it was built
| Trained on | Their aging report, their payment terms, and the chase emails they had already been sending. |
|---|---|
| Runs in | Their accounts, on their billing, run by a named person on their team. We hand over the keys and the training that goes with them. |
Industries where this comes up
Other projects
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